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Privacy Policy

Last Updated: July 13, 2026

Scale Up Digital ("Scale Up Digital," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have.

1. Information We Collect

1.1 Information You Provide. When you submit a preview request, contact form, or purchase our Services, we collect information such as your name, business name, email address, phone number, and details about your industry or project.

1.2 Payment Information. Payments are processed by Paddle.com Market Limited ("Paddle"), our payment processor and merchant of record. We do not directly collect or store your full card details; Paddle's own Privacy Policy, available at paddle.com, governs how they handle your payment information.

1.3 Automatically Collected Information. Like most websites, we automatically collect certain technical information when you visit our site, including your IP address, browser type, device type, pages viewed, and referring website, typically through cookies and similar analytics technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and preview requests
  • Design, build, host, and maintain your website
  • Process payments and manage your subscription
  • Send you service-related communications, such as billing notices or project updates
  • With your consent, send marketing communications
  • Improve our website and Services

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site through analytics tools. You can control or disable cookies through your browser settings, though some features of our site may not function properly if you do.

4. How We Share Your Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business, including our hosting provider, payment processor (Paddle), and email or communication tools, solely for the purpose of providing our Services. We may also disclose information if required by law or to protect our legal rights.

5. Data Retention

We retain your information for as long as necessary to provide our Services, maintain our business records, and comply with legal obligations.

6. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, or request deletion of your personal information. California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request its deletion; we do not sell personal information, so there is no sale to opt out of. To exercise any of these rights, contact us using the details below.

8. Children's Privacy

Our website and Services are intended for business use and are not directed at children under 13. We do not knowingly collect personal information from children.

9. International Data Transfers

We are based in Egypt and work with U.S.-based clients, and our service providers (including hosting) may store or process information in the United States or other countries. By using our Services, you understand your information may be transferred to and processed in countries other than your own.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision, and material changes will be noted on this page.

11. Contact Us

Questions about this Privacy Policy can be sent to scaleupdigital964@gmail.com.